Download an HTML creative for an email


In the management of HTML templates, you also have the possibility to directly download an HTML creation created by your graphic agency or your internal studio.

To do this, your HTML creation must be in the following format before downloading in CRM360 :

  • it must be a compressed file: * .ZIP file
  • at the root of the * .ZIP file, must be a * .HTML file that contains the HTML code of your creative
  • at the root of the file * .ZIP must be an "images" directory which must contain all the media used in your HTML code (image, PDF file). It must not have a subdirectory in this directory "images"
  • in the * .HTML file at the root of the * .ZIP file, the reference to images in the "images" directory must be made by a relative link: "images / myimage.png" (HTML example: <img src = " images / myimage.png "... />)


Concerning the special hypertext links whose web pages are generated by CRM360 °, it is necessary to use the following tags directly in the HTML code

  • for the mirror link (or web link), usually located at the top of the message and to view the email directly in a web browser, you must use the tag: {[UX27] # MIRROR #} (HTML example: <a href = "{[UX27] # MIRROR #}" ...> my link </a>)
  • for the unsubscribe link that allows the user to unsubscribe, you must use the tag: {[UX27] # UNSUBSCRIBE #} (HTML example: <a href = "{[UX27] # UNSUBSCRIBE #}" ...> my link </a>)

As an attachment to this article you will find an example * .ZIP file

Once your HTML creation is in the right format, just download the * .ZIP file as you do to download the images (See Downloading Images)

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