BackOffice connection

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To connect to the CRM360 Back-office interface, connect to https://www.fts-crm360.com/

Then click on the tab:

 

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The CRM360 back office home page includes statistics for the last 12 months as well as the different tabs below:

The CRM360 back office home page includes statistics for the last 12 months as well as the different tabs presented below:

Monitoring: the "Logs" tab at the top right of your screen allows you to monitor, analyze and control actions and incidents

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Settings: Allows you to gather all the reference data managed by identifier in the CRM 360 interface (ex: source = customer input source)

Processings: Allows you to view the processing of the mappings done before (Cf. Create a mapping)

It is possible to filter this data by clicking onfiltre.PNG

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