Thanks to CRM 360 and its commercial actions you will be able to set up loyalty mechanisms in total autonomy such as:
- Loyalty card with point counter (1 euro = 1 point / 100 euros = gift voucher ...)
- Promotional offer (100 euros purchased = 10 euros offered)
- Targeted promotional offer (100 euros bought = 10 offered only on my birthday, if I have already made more than 1000 euros of purchases ...)
All this whatever the sales channel: physical store, e-commerce ...
This is done in the Commercial action tab: the triggering of the commercial action is done through a perimeter produced on another or the same perimeter produced.
Example:
2 products purchased = 1 free product
or
Purchase of 5 euros = Free plastic bag
or
Purchase over 100 euros = 10% offered on all items
These benefits can therefore be offered to a targeted population or to an unidentified population and therefore this concerns everyone.