CRM360 offers a set of REST APIs allowing:
to access all of the data. Via the ODATA protocol (cf. www.odata.org )
to execute processes
All API calls are secured by a TOKEN system. The CRM360 REST API - Security.docx document explains how to obtain a token.
Once the TOKEN has been obtained, the CRM360 REST API - ODATA General Procedure.docx document explains the general procedure.
Online help is under construction. You can currently see there
the data model accessible via the ODATA protocol: https://customerapi.fts-crm360.com/HelpOdata
the methods of obtaining the TOKEN: https://systemapi.fts-crm360.com/HelpWebapi
(At the moment this online help is not finalized.)